Create Your Shirt
Customer support

Policies

DRAFT, not approved. These policies must be reviewed and approved by NeverDny (and a qualified advisor) before this page is published.

Shipping Policy

  • Shipping methods, carriers, costs and delivery areas: OWNER INPUT REQUIRED.
  • Local pickup location, hours and instructions: OWNER INPUT REQUIRED.
  • Production time is separate from shipping time. We confirm timing before you pay.
  • Tracking information is sent when your order ships.

Returns and Refunds

  • Personalized products are made to order for you. Return and refund eligibility for custom items: OWNER INPUT REQUIRED, subject to applicable law.
  • Damaged, defective or incorrect items: how to report and time window: OWNER INPUT REQUIRED.
  • Refund method and processing time: OWNER INPUT REQUIRED.

Custom Order Policy

  • You confirm you have the right to use any photos, logos, names and artwork you send us.
  • We may decline designs that infringe on someone else's rights or that we cannot produce well.
  • Rush service availability and fees: OWNER INPUT REQUIRED.
  • Cancellation rules before and after production: OWNER INPUT REQUIRED.

Design Approval Policy

  • We send a design proof before production.
  • Production starts only after you approve the proof and payment is complete.
  • Included revision rounds: 2 rounds of changes included (to be confirmed).
  • Colors on screen can look different from printed colors.
  • After approval, changes may not be possible.

Privacy Policy

  • Full privacy policy text: OWNER INPUT REQUIRED (have it reviewed before publishing).
  • Uploaded photos and artwork are used only to design and produce your order.
  • Text and email marketing only with consent. Reply STOP to opt out of texts.

Terms and Conditions

  • Full terms text: OWNER INPUT REQUIRED (have it reviewed before publishing).